How can we help?

The Femease store offers a curated selection of Ayurveda-inspired skincare, haircare, nutrition, and menstrual care products. Each product is designed to support women's wellness and is tailored to various health needs.

To place an order, simply browse the products, add your desired items to the cart, and proceed to checkout. You can complete your purchase using our secure payment gateway.

We accept all major credit and debit cards, UPI, and online banking through our secure payment gateway, Razorpay.

Once your order is placed, you can track its status in the ‘My Orders’ section of the app. You’ll receive notifications as your order progresses through each stage of fulfillment.

Orders can be modified or canceled before they are shipped. If you need to make changes, visit the ‘My Orders’ section and select the order you want to update. For assistance, you can also contact our support team.

To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. Returns must be requested within 30 days of the purchase date.

We only replace items if they are defective or damaged. If you need to return or exchange it for the same item, send us an email at hello@femease.in with the details of the defect.

Yes, our products are formulated with natural ingredients and are generally safe for all skin types. However, if you have sensitive skin or specific allergies, we recommend doing a patch test before use or consulting with a healthcare professional.

Each product comes with detailed usage instructions. For best results, follow the application guidelines provided on the product page in the app.

We periodically offer discounts and promotions. To stay updated, subscribe to our newsletter or check the ‘Coupons’ section in the app.

Delivery times vary depending on your location. Typically, orders are delivered within 5-7 business days. You can track your order status in the app for more accurate delivery information.

Yes, we offer free shipping on orders above 499/-. The minimum order amount for free shipping is detailed in the checkout section of the app.

For any store-related questions or concerns, You can reach our support team by emailing us at hello@femease.in or by calling 8955166264 between 10 AM and 5 PM, Monday through Friday.

Femease provides personalized health plans for women, focusing on hormone management, post-cancer recovery, chronic conditions, PCOS, mental wellness, and pregnancy care. Our services include expert guidance from nutritionists, fitness experts, mental health therapists, doctors etc. depending on the plan.

Based on our experts' initial consultations with the customer, we assess the patient's needs and personalize a plan accordingly. Each expert then collaborates closely with the customer to ensure their well-being and progress.

Our 12-month personalized pregnancy care plan offers comprehensive care that includes personalized support and guidance from nutritionists, fitness experts, mental therapists and lactation experts which prepare the mother for all stages of the journey and help them better cope with the challenges to ensure a smooth journey into motherhood.

Femease offers oncology-focused services that include personalized nutrition, fitness and mental wellness therapy plans specifically designed for cancer survivors to aid in recovery and overall well-being. We understand that each patient is unique and thus our experts personalize the plan as per the patient.

It’s recommended to update our health experts with your health information regularly, especially after any medical checkups, lifestyle changes, or if you start experiencing new symptoms. This helps us keep your health plans relevant and effective.

You can reach our support team by emailing us at hello@femease.in or by calling 8955166264 between 10 AM and 5 PM, Monday through Friday.

If you’re unable to log in, try resending the OTP. If the issue persists, contact our support team for further assistance.

Appointments can be managed through the ‘My Health Plans’ section of the app. Here, you can schedule, reschedule, or cancel appointments with our experts. Notifications will be sent to keep you updated.

You can update your profile information by navigating to the ‘Profile’ section in the app. Ensure all your details are up-to-date for accurate service recommendations.

If you face any technical issues, first try closing and reopening the app. If the problem continues, contact our support team with a description of the issue, and we’ll try our best to resolve it within 72 hours.

Yes, we prioritise your privacy and data security. All health data is encrypted and stored securely. We comply with all relevant regulations to ensure your data is protected.

Femease provides personalized mental wellness therapy for individuals and couples. Our individual plans focus on stress management, anxiety, depression, relationship concerns, and intimacy-related issues, trauma, PTSD, Domestic violence, Menopause and Perimenopause etc. Our services include one-on-one sessions with certified therapists who tailor plans to your individual needs.

You can book a therapy session directly through the app by navigating to the ‘Book Therapy’ section.

Yes, all therapy sessions at Femease are strictly confidential. We prioritize your privacy and ensure that your personal information and session details are kept secure.

Femease selects the best therapist for you, and if you ever feel dissatisfied, we're happy to arrange a change. Our goal is to ensure you feel your best.

During a session, your therapist will work with you to explore your thoughts, feelings, and concerns. They will help you develop coping strategies and provide guidance to improve your mental well-being.

Yes, you can request a change of therapist if you feel that the current one is not the right fit for you. Your comfort and progress are our top priorities.

Each therapy session typically lasts between 45 minutes to an hour, depending on your needs and the specific focus of the session.

Yes, mental wellness therapy is included in our comprehensive health plans. You can also opt for standalone therapy sessions if you prefer.

The frequency of therapy sessions depends on your individual needs and the treatment plan recommended by your therapist. Some may benefit from weekly sessions, while others might prefer bi-weekly or monthly check-ins.

If you require immediate support, please contact our support team for guidance, or access emergency mental health services in your area. Femease will try our best to get you the therapist in time of urgency. However, even though Femease is here to assist, but we recommend seeking urgent care in cases of crisis.

Yes, Femease offers specialized therapy for relationship concerns, including intimacy-related issues. Our therapists provide a safe space to discuss and work through relationship challenges.

For your first session, come with an open mind and be ready to discuss your concerns. It may help to think about specific areas you'd like to address or any goals you have for therapy.

Couple therapy is designed to help partners improve their relationship, communication, and resolve conflicts. It provides a safe space to explore issues, strengthen your bond, and work towards a healthier relationship.

You can book a couple therapy session through the Femease app by going to the ‘Couple therapy’ inside the ‘Book Therapy’ section.

Couple therapy can help with a variety of issues, including communication problems, intimacy concerns, trust issues, and navigating life transitions. It's also beneficial for couples looking to deepen their connection and understanding.

Yes, all sessions are strictly confidential. Femease ensures that your privacy is protected, and any information shared during therapy remains secure.

It's common for one partner to feel uncertain about therapy. We encourage open communication about your concerns and have an initial consultation with our experts to help both partners feel more comfortable with the process.

Each session typically lasts between 45 to 60 minutes, giving you ample time to discuss your concerns and work towards solutions with your therapist.

Femease selects a therapist based on your specific relationship needs. However, if you have a preference or feel a different therapist would be a better fit, we're happy to accommodate your request.

You can easily reschedule or cancel your session through the ‘My Appointments’ section of the app. We understand that schedules can change and are here to work with you.

The number of sessions varies depending on your relationship goals and challenges. Some couples find significant improvement in a few sessions, while others may benefit from ongoing therapy.

Yes, our couple therapy includes addressing intimacy-related concerns. Our therapists are experienced in helping couples navigate these sensitive areas to enhance their connection and satisfaction.

In your first session, the therapist will get to know both of you, discuss your relationship history, and identify the areas you’d like to work on. It's an opportunity to set goals and outline how therapy can help you achieve them.

If you're not ready for therapy, Femease offers resources and tools within the app to help you work on your relationship at your own pace. When you're ready, our therapists will be here to support you.